• Property and Development

  • 01.Apr
  • Manila’s U-Belt site of heritage conservation
  • MANILA, Philippines – Unknown to many, the Central University Belt or “U-belt” area in Sampaloc, Manila, is home not only to several universities and colleges but to several heritage sites as well.
    But these sites, which include the 101-year-old Gota de Leche building and the ancestral homes of famous personalities like Jose Maria Basa, a businessman […]

  • Economics and Investments

  • 11.Mar
  • QC reduces tax for micro business
  • The Quezon City government in its desire to support the development of micro enterprises in the city is now pushing for the full implementation of the BMBE Act (Barangay Micro-Business Enterprises and RA1978).
    Nathan Zulueta, consultant to the office of the city mayor said by virtue of Ordinance 1576 approved by Mayor Feliciano Belmonte, Jr. the […]

  • Management and Governance

  • 27.May
  • ‘Too much autonomy’ makes RP cities less business friendly
  • Major cities in the Philippines generally take longer to issue business-related permits and licenses compared to most cities in the world, thus constraining their growth and competitiveness, a recent study shows.
    Twenty-one cities in the country are able to authorize numerous and varying procedures in starting businesses in their jurisdictions because, according to a private sector […]

  • Other Urban Centers

  • 23.Mar
  • NUEVA ECIJA: 40% drop in index crimes reported in Ecija
  • The Nueva Ecija police recorded a total of 69 index crimes in the first quarter of the year, a 40 percent drop compared to the 116 cases during the same period last year.
    Senior Superintendent Napoleon Taas, Nueva Ecija police director, credited the drop to the strict implementation of the Mamang Pulis project of Philippine National […]

US outsourcer eyes expansion in second-tier cities

APAC Customer Services (APAC) is looking at building its next call center outside of Metro Manila starting this year.
The Illinois-based outsourcer currently employs around 4,000 workers in three sites in Metro Manila — two in Alabang and its biggest facility located at the Araneta Center in Cubao.
James Griffin, vice-president for international operations and country manager […]

By admin

APAC Customer Services (APAC) is looking at building its next call center outside of Metro Manila starting this year.

The Illinois-based outsourcer currently employs around 4,000 workers in three sites in Metro Manila — two in Alabang and its biggest facility located at the Araneta Center in Cubao.

James Griffin, vice-president for international operations and country manager for the Philippines, said the company would like to expand to second-tier cities.

APAC is looking at adding two more sites in the Philippines this year. The company is eyeing Sta. Rosa, Laguna as an expansion site and is likewise looking at opening a facility at the SM Mall of Asia in Pasay City.

“We would be coming out with a decision by the end of this quarter. We’ve already conducted due diligence in these sites,” Griffin said in an interview.

Read the rest of the story from Inquirer.net

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